Rosedale Rapids Aquatic Center
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Refund/Credit Policy
No cash or check refunds will be issued. Refunds for purchases make with a credit/debit card will be credited back to the same card. All services or merchandise sold by the Fort Dodge Parks & Recreation Department are sold " as-is" without any guarantees. By purchasing, you confirm that you have read and understood the no-cash refund policy. If the Fort Dodge Parks and Recreation Department cancels programs or rentals, a full refund will be issued to your Parks & Recreation account or the original credit/debit card. If a customer withdraws from a program or cancels a rental, a refund may be issued to the Parks & Recreation Account or to the credit/debit card (per the guidelines below), minus $5 administrative fee. Account credits expired two years from the original purchase date.
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Refund/Credit Guidelines for Programming & Rentals
After the program starts: No credit unless medical documentation is provided.
7 business days or less before the start or registration deadline: No credit unless medical documentation is provided.
8 of more business days before the start or registration deadline: Full credit, minus $5 administrative fee
Removal from class/activity by staff recommendation: Full credit to the account or credit/debit card.
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